Booking Surgery or Vaccination Appointments
All appointments are now booked online only using our online booking form here. Please ensure that you fill in all required information accurately, so we are able to verify, promptly process your request, keep your information up to date in our system, and contact you for your deposit (if applicable). Please check our eligibility requirements here as appointment space is limited.
Once an application request has been made, we will contact you by email and offer a tentative surgery date. You must reply within the given timeline to secure the offered spot for your pet. If we do not hear from you by the specified date, the appointment will be forfeited and will be offered to someone else.
Please make sure to check your junk/spam folder as many email programs filter out our messages!
When we receive your emailed response, we will send a booking package to you with all the information needed for your pet’s appointment. If you have booked a dog spay/neuter surgery, we will also contact you by phone to arrange deposit payment.
Please read the document carefully as it includes important instructions that must be followed for your pet to have a safe surgery or appointment!
NOTE: Appointment slots are reserved only for you and the specific pet requested. We accept no substitutions! If your pet has been re-homed, it is your sole responsibility to contact us and cancel your appointment, otherwise you will be charged a no show or cancellation fee. The appointment is not transferable to the new owners.
Please take a look at our cancellation policy here for any changes that need to be made to your appointment.